Refund Policy
Last updated 1 October 2026
14-day refund window
You can request a full refund within 14 days of your order date. Refunds are processed by our online reseller and Merchant of Record, Paddle.com.
How to request a refund
Visit paddle.net and look up your order, or write to oggy@memmi.io and we will help you.
Try before you buy
Every new account can try memmi for free with one event before paying, so you can see exactly how it works for your venue.